Shipping

We want you to enjoy your purchase ASAP so we don’t move at a glacial pace. This means that all orders are dispatched within 2 business days. 

Please take care in filling out your full name, the correct shipping address and contact number at checkout to prevent delays. 

Please note that during high-volume or sale periods, there may be some delay in having your order shipped out. 

DOMESTIC ORDERS (AUD)

Shipping Method	Delivery Time	Delivery Cost
Standard	2 - 8 Business Days	$7.95  Delivery fee Free over AU$99
Express	1 - 4 Business Days	$11.95 Delivery fee Free over $159

 

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Lakeyo is not responsible for delays caused by Australia Post, especially during high volume seasons. Item/s purchased on pre-order are also subject to varying shipping times. 

All Australia Post parcels are signature on delivery with authority to leave. This means if you’re home, please sign for your parcel at delivery. Otherwise, if Australia Post determines there’s a stay place for the parcel, it will be left at the address and Australia Post will record this as proof of delivery. 

If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, Lakeyo is not responsible if the parcel goes missing. Lakeyo will not refund or resend the parcel in this event. 

INTERNATIONAL ORDERS TO New Zealand (NZD)

Shipping Method	Delivery Time	Delivery Cost
Standard	10 -25 Business Days	$0-$110,  $14 Delivery fee Free over $110
Express	5 - 8 Business Days	$0 - $110,  $27 Delivery fee Over $110, $16 Delivery fee

 

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INTERNATIONAL ORDERS TO NORTH AMERICA (USD)

Shipping Method	Delivery Time	Delivery Cost
Standard	10 -25 Business Days	$0-$100,  $13 Delivery fee Free over $100
Express	5 - 8 Business Days	$0 - $100,  $16 Delivery fee Free over $100
DHL  Express	4 - 5 Business Days	$25 for DHL Express

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INTERNATIONAL ORDERS TO THE REST OF WORLD (USD)

Shipping Method	Delivery Time	Delivery Cost
Standard	10-15 Business Days	$15.99 Delivery fee Free over $130
Express	5-8 Business Days	$25 Delivery fee Free over $200
DHL  Express	4-5 Business Days	$0-$130,  $45 Delivery fee Over $130,  $35 Delivery fee

 

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If a parcel is not claimed/refused by the receiver, carrier will attempt re-delivery. If we are unable to arrange a re-delivery by carrier’s cut-off time, the parcel will be treated as abandoned by authorities in the receiver’s country. There will be no refund for parcels that are un-claimed or refused. 

International shipping may be subject to import taxes, duties & custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient. 

Please note that Lakeyo is not responsible for delays caused by carriers, especially during high volume seasons. 

We do not ship orders to PO or APO boxes via International postage.